Tuesday, July 6, 2010

Options for Academic Technology

The Chief Academic Officer will soon have many opportunities to determine how to use technology to support faculty and students on campus. We have written about the opportunities the CAO has in the area of desktop services: Google is providing a number of services beyond email and Microsoft is matching Google service for service. Take an inventory against you own campus offerings. Do you provide your students:
  1. A full featured email system with at least 5 gigabytes of mail storage that is optimized for all Web 2.0 services and offers everyone mobile-friendly access.
  2. A location to save your files: today it is common for Google and Microsoft to offer you another 25 gigabytes of storage space for your PowerPoint slides, your PDFs, your Word and Excel documents, and the ton of video and pictures you want to keep to reuse in your courses.
  3. Now we find a number of companies teaming up with service providers to offer additional core services. Dell has combined with MoodleRooms to offer a course management system a faculty member can access from anywhere. Google has decided to offer a product called CourseSmart that will offer a service that will look a little like a course management system and a little bit like a course registration system.
  4. Several large companies are offering cloud-based research computing by teaming with low cost server providers and specialized university researchers to offer access to specialized research data sets in the cloud. No longer will the liberal arts college or the regional university faculty member be at a disadvantage because the university cannot offer computational computing on campus.
  5. Just this year two new Web 2.0 web sites have emerged: Academia, a location where faculty with like research interest can collaborate or can develop curriculum together, and Einztein, a site just entering public beta where faculty can share their content with the world or can develop a course with peers.
What this means to the CAO is you no longer have to invest in significant technology infrastructure capital unless you would rather spend money on technology instead of your academic programs. All of the above do not require a capital investment for the host hardware or software and only a small (or no) recurring services cost. The CAO needs to task the CIO in researching the options available today to create a roadmap that would allow the university to shift capital funding previously associated with technology to academic interests. It appears the only future funding for campus applications will focus in two areas: the devices the faculty, student, or staff uses for access, and a few programs governed by compliance laws that should remain on campus.